Shipping Policy 

Thank you for shopping with MN Building Materials LLC. We aim to provide a smooth and efficient shipping experience for our customers. Below are the details of our shipping policy:

  1. Shipping Locations

We currently ship to addresses within the United Arab Emirates. For international shipping, please contact our Customer Service team for availability and rates.

  1. Processing Time
  • Order Processing: Orders are typically processed within 1-2 business days from the time of receipt. Orders placed on weekends or public holidays will be processed on the next business day.
  • Order Confirmation: You will receive an order confirmation email with details of your purchase and an estimated delivery time once your order has been processed.
  1. Shipping Methods and Delivery Times
  • Standard Shipping: Delivery times for standard shipping typically range from 3-7 business days, depending on your location.
  • Expedited Shipping: Expedited shipping options may be available at checkout for faster delivery. Delivery times for expedited shipping typically range from 1-3 business days.
  • Delivery Time Estimates: Delivery times are estimates and may vary based on factors such as location, weather conditions, and carrier delays. We will provide tracking information once your order has been shipped.
  1. Shipping Costs
  • Shipping Fees: Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location. Shipping fees will be displayed at checkout.
  • Free Shipping: We may offer free shipping promotions from time to time. Eligibility for free shipping will be indicated during the checkout process.
  1. Order Tracking
  • Tracking Information: Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through the carrier’s website.
  1. Delivery Issues
  • Missing or Delayed Shipments: If your order has not arrived within the estimated delivery time or if you have not received tracking information, please contact our Customer Service team for assistance.
  • Incorrect Address: It is the customer’s responsibility to ensure that the shipping address provided is correct. We are not responsible for delays or issues resulting from incorrect addresses. If an incorrect address is provided, please contact us immediately to make any necessary corrections before the order is shipped.
  1. Damaged or Incorrect Items
  • Report Issues: If you receive a damaged or incorrect item, please contact our Customer Service team within 7 days of receipt. Provide photos and details of the issue, and we will assist with a replacement or refund.
  1. Contact Information

For any questions or assistance with shipping, please contact us at:

  • Email: estore@mngroupad.com
  • Phone: 0524016975/0501314295 timing (10:00am to 10:00pm)
  • Address: MN Building Materials LLC, Abu Dhabi, United Arab Emirates

Thank you for choosing MN Building Materials LLC. We are committed to providing you with a reliable and efficient shipping experience.